Accessibility at Redpoint Bristol

We want to make Redpoint as accessible and welcoming as possible. Our building is a converted cinema and, due to its layout, some areas can only be reached by stairs. However, our main roped climbing areas have step-free access via our side entrance.

If you have any accessibility requirements or would like to discuss your visit before arriving, please get in touch. Our team will be happy to talk you through the centre and discuss any adjustments we may be able to make.

Getting here

By car: We have around 15 parking spaces along either side of the centre. If these are full, on-street parking is often available on Luckwell Road.

By public transport: Redpoint is around a 5-minute walk from Parson Street railway station, which has connections to Bristol Temple Meads. The M1, 75 and 76 buses also stop near Parson Street station, around a 5-minute walk from the centre.

By bike: Bike racks are available outside the centre.

Entrance & reception

Our main entrance is on the corner of Luckwell Road and Winterstoke Road, opposite the petrol station. There are steps from this entrance into our café and centre.

Step-free entry is available through our side entrance on Luckwell Road. If you require step-free access, please call reception on 0117 332 2222 when you arrive and we’ll open this entrance for you.

Reception is down steps from the main entrance and on the same level as the step-free side entrance.

Registration and forms can be completed using standing-height tablets, your own mobile device, or a handheld tablet available from reception.

If you’re visiting for the first time, our team will also be happy to give you a short orientation tour to help you find your way around the centre.

Climbing areas

Our two largest climbing areas, the Red Room and Green Room, have step-free access from our side entrance.

There are a few short ramps connecting areas of the centre. Approximately 3–4 inches of height over 4–5 feet.

The Crazy Climb waiting area and climbing zone are also step-free, with most of the climbing area visible from the ground-floor waiting area.

Five of our smaller climbing and bouldering areas can only be accessed by stairs:

All of our climbing areas have rubber crumb flooring. Bouldering areas also have large, soft safety mats, which can be uneven and may be more difficult to move across with some mobility aids. The main staircase is wooden.

Viewing areas

Some of our dedicated viewing areas are upstairs and can only be accessed by stairs.

As Redpoint is housed in a converted cinema, some of our staircases are irregular, with changes in direction and variations in step height.

Most of the Crazy Climb area can be viewed from the step-free ground-floor waiting area.

Little Monkeys and Rock Monkeys sessions often take place in the Blue or Yellow Rooms. The usual viewing area for these sessions is accessed via the back staircase, which has steep and variable-height steps with a handrail on one side. Access then continues via the Stretching Platform stairs, which are very narrow and have a handrail on one side.

If you require step-free viewing, please speak to us before your child’s session. Where possible, we can explore whether the session can take place in the Red or Green Room to allow step-free viewing.

Toilets & changing

An accessible toilet is located immediately inside our step-free side entrance.

We also have multiple cubicle-style toilets which are accessed via steps from the café.

Our changing rooms and showers are upstairs and can be reached via the main or back staircase.

Instructed sessions

If you or someone you’re booking for has accessibility requirements, please let us know when booking.

This allows us to recommend the most suitable session and climbing area, discuss any adjustments we can make, and ensure your instructor is aware of your requirements before the session begins.

We’re happy to discuss mobility, sensory, hearing, visual, neurodivergent, learning and other accessibility requirements.

Paraclimbing

We regularly host sessions with the UK Paraclimbing Collective, providing an opportunity for disabled climbers to meet and climb together.

Please check out our Paraclimbing Social page for upcoming sessions or contact the UK Paraclimbing Collective for more information.

Café

Our café is accessed by steps from both the main entrance and the ground-floor side entrance and therefore does not have step-free access.

If you’re unable to access the café, our team will be happy to take your order and serve you in an accessible area of the centre.

How can we help?

Everyone’s access requirements are different. If there’s anything that would make your visit easier, please get in touch before you arrive.

We can talk you through the building and climbing areas, discuss suitable sessions and make reasonable adjustments where possible to help you enjoy your visit.

Call: 0117 332 2222
Email: [email protected]

If you need assistance with step-free entry when you arrive, please call reception and a member of our team will open the Luckwell Road side entrance for you.